How we collect, use, and protect your data
Last updated: July 2026
Wasila Tech, a brand of Al-Mustaqbal Al-Waed for Programming Est., registered in the Hashemite Kingdom of Jordan, is committed to protecting the privacy of visitors to wasilatech.net and our clients. This policy explains what data we collect, why we collect it, how we use and protect it, and your rights regarding your personal data. By using our website or services, you acknowledge that you have read and understood this policy.
We may collect the following categories of data: (1) Identity and contact data: full name, email address, phone number, company name, and message content submitted through our contact form. (2) Technical data: IP address, browser type and operating system, device type, pages visited, session duration, and referral source. (3) Project data: project requirements, attached files, and communication records related to services provided. (4) Cookies and analytics data as described in the relevant sections below.
We use your data for the following purposes: responding to your inquiries and requests, providing web development, mobile app, and digital solution services, preparing quotes and contracts, managing client relationships and project follow-up, improving site performance and user experience, sending updates related to your project or our services (with your consent), complying with legal obligations, and preventing fraud or misuse. We will not sell your personal data to third parties or use it for unauthorized marketing purposes.
We process your data based on one or more of the following legal bases: performance of a contract or steps prior to entering a contract (e.g., responding to a service request), your explicit consent (e.g., newsletter subscription or non-essential cookies), our legitimate interests in operating and improving our business (e.g., site usage analysis), and compliance with legal obligations. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We may share your data with trusted service providers who assist us in operating our business. They are contractually bound to protect your data and use it only for the specified purpose. These categories include: hosting and cloud infrastructure providers, email services (e.g., Resend), analytics tools (if applicable), and payment gateways (when processing paid transactions). We do not share your data with advertisers for their own purposes. We may disclose data when required by law or court order.
Our site uses essential cookies necessary for site operation (e.g., language preference and session). We may also use analytics cookies to understand how visitors use the site and improve it. Essential cookies do not require prior consent. You can configure your browser to reject or delete cookies, though this may affect some site functionality. For more details on the types of cookies used, contact us.
We retain your personal data only as long as necessary for the purposes for which it was collected: contact form data is kept for up to 24 months from last contact unless you request deletion, contract and project data is retained for the duration of the agreement and thereafter per legal and accounting requirements (typically 5–7 years), and anonymized technical data is kept for shorter periods for analysis. After the retention period, we securely delete or anonymize the data.
Under applicable laws, you have the right to: access your personal data and obtain a copy, rectify inaccurate or incomplete data, request deletion of your data (subject to legal obligations), object to or restrict processing of your data, data portability where applicable, and withdraw consent at any time. To exercise any of these rights, email info@wasilatech.net. We will respond within 30 business days.
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or disclosure. These include: encrypting communications via HTTPS/TLS, restricting data access to authorized personnel only, using trusted hosting providers, and periodic security practice reviews. Despite our efforts, absolute security of data transmitted over the internet cannot be guaranteed; we advise against sending sensitive information via unencrypted email.
Our website and services are directed at adults (18 and over) and businesses and organizations. We do not knowingly collect personal data from children under 18. If we learn that we have collected data from a child without parental consent, we will take steps to delete it promptly. If you are a parent and believe your child has provided us with data, contact us immediately.
Your data may be stored or processed on servers located outside Jordan (e.g., cloud hosting in Europe or the United States). When transferring data internationally, we take appropriate safeguards — such as contracting with providers committed to data protection standards — to ensure an adequate level of protection. By using our site, you consent to such transfers where applicable.
We may update this policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated "Last updated" date at the top. For material changes, we may notify you by email or prominent notice on the site. We recommend reviewing this page periodically.
For questions or requests regarding this privacy policy or your personal data, contact us: Email: info@wasilatech.net | Phone: +962780297398 | Address: Ninth District, Aqaba, Hashemite Kingdom of Jordan | Legal name: Al-Mustaqbal Al-Waed for Programming Est.
